This policy explains how ukairportscabs.com collects and uses your personal information when you use our website or book a journey with us.
What we collect
- Contact details: name, email address and mobile number.
- Journey details: pickup and drop-off addresses, dates and times, flight or train numbers, passenger numbers and any notes you give us.
- Payment information: card payments are processed securely by our payment provider (Stripe). We do not store your full card details.
- Technical information: IP address, browser type and pages visited, collected through cookies and similar technologies.
How we use it
- To provide the journeys you book, including sharing necessary details with your driver.
- To contact you about your booking, including confirmations and updates.
- To take payment and keep financial records as required by law.
- To meet our obligations as a licensed private hire operator, including keeping booking records.
- To improve our website and services.
Legal basis
We process your information to perform our contract with you, to comply with legal obligations, and for our legitimate interests in running and improving our business. Where we rely on consent (for example, for marketing), you can withdraw it at any time.
Sharing your information
We share your information only with people who need it to provide our service: our drivers, our payment provider, our email and IT service providers, and regulators or authorities where the law requires. We never sell your data.
How long we keep it
We keep booking records for as long as required by our operator licence conditions and for tax and accounting purposes, and then delete them securely.
Your rights
You have the right to access, correct or delete your personal information, to object to or restrict processing, and to data portability. To exercise any of these rights, contact us at . You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
Our website uses essential cookies to work properly, and may use analytics cookies to help us understand how it is used. Google Maps is used on our booking form to suggest addresses and calculate journey distances.
Contact
For any questions about this policy, contact us at or .